Privacy policy

1. Who we are

UpscaleMarket operates this store. If you have any questions about this policy, contact us at support@upscalemarket.xyz.

2. Information we collect

• Account details — your username, email address and a securely hashed password.
• Order & wallet activity — purchases, wallet balance, top-up codes and crypto deposit records.
• Payment data — for crypto payments we store the wallet address used and the transaction reference. We never see or store your private keys.
• Support messages — anything you send us through the contact form.
• Technical data — basic log information needed to keep the service secure.

3. How we use it

We use your information to create and secure your account, deliver the digital goods you buy, process and verify payments, provide support, and prevent fraud and abuse.

4. Legal basis & consent

By creating an account you consent to this policy and to our Terms of Service. We record the time you accepted them.

5. Sharing

We do not sell your personal data. Information is only shared with the service providers needed to run the store (for example, our hosting provider and the blockchain networks used to confirm payments).

6. Data retention

We keep account and order records for as long as your account is active and as required for our records, tax and anti-fraud purposes. You can request deletion of your account by contacting us.

7. Security

Passwords are hashed, sensitive credentials are encrypted at rest, and checkout is protected against tampering. No system is perfectly secure, so please keep your login details private.

8. Your rights

You may request access to, correction of, or deletion of your personal data. To do so, contact us at support@upscalemarket.xyz.

9. Changes

We may update this policy from time to time. The latest version will always be posted on this page.

Last updated July 2026.